Privacy policy
PRIVACY POLICY
Last Updated: June 25, 2026
Emotipin operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). Emotipin is powered by Shopify, which enables us to provide the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer reasonably identify you.
Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:
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Contact information, including your name, billing address, shipping address, phone number, and email address.
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Financial information, including credit card numbers, debit card numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information.
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Account information, including your username, password, security questions, preferences, and settings.
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Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
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Communications with us, including information you provide when contacting customer support.
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Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information, including information about your interactions with the Services and how and when you access or browse them.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
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Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
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From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.
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From our partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, completing orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience, such as recommending products related to your purchases.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, including sending marketing communications, advertisements, and promotions via email, text message, or postal mail, and displaying online advertisements about products or services on the Services or third-party websites.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services.
Communicating With You
We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws and regulations, respond to valid legal requests, participate in legal proceedings, enforce our terms and policies, and protect our rights and the rights of our users.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
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Shopify, service providers, and other third parties who perform services on our behalf, such as payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping.
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Marketing and business partners who assist with advertising and promotional services.
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Third parties when you instruct, request, or consent to the disclosure.
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Our affiliates and corporate group entities.
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In connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings, or when required by law.
SHOPIFY RELATIONSHIP
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located outside your country of residence.
For more information about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy and Privacy Portal.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites or online platforms. If you follow links to websites not operated or controlled by us, you should review their privacy and security policies.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.
CHILDREN'S DATA
The Services are not intended for use by children, and we do not knowingly collect personal information from minors.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us so that we may delete such information.
SECURITY AND RETENTION OF YOUR INFORMATION
Please note that no security measures are completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements and policies.
YOUR RIGHTS AND CHOICES
Depending on your place of residence, you may have some or all of the following rights:
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Right of Access
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Right to Know
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Right to Deletion
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Right to Correction
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Right to Data Portability
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Right to Object to the Sale or Sharing of Personal Information for Targeted Advertising
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Right to Restrict Processing
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Right to Withdraw Consent
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before processing your request.
COMMUNICATION PREFERENCES
We may send promotional emails. You may unsubscribe at any time by using the unsubscribe link included in our emails.
Even if you opt out of promotional communications, we may still send non-promotional messages related to your account or orders.
COMPLAINTS
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on your location, you may have the right to lodge a complaint with your local data protection authority.
INTERNATIONAL TRANSFERS
We may transfer, store, and process your personal information outside the country in which you reside.
Where required, we rely on approved transfer mechanisms, including the European Commission’s Standard Contractual Clauses or equivalent safeguards.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Any updates will be posted on this website, and the "Last Updated" date will be revised accordingly.
CONTACT US
If you have questions about our privacy practices, this Privacy Policy, or wish to exercise your rights, please contact us at:
Emotipin
Calle Carro 7
Aranda de Duero, BU 09400
Spain
For the purposes of applicable data protection laws, we are the data controller of your personal information.